FLUG – A Bentley Institute Sponsored Users' Group

CANCELLATION POLICY

(Effective 8/5/2015)

To Cancel a FLUG Registration, the Attendee must contact by email the FLUG treasurer, Ed Wolfson at: Ed.Wolfson@hdrinc.com .
Email Cancellation Requests received:

  • 8 days prior to the FLUG Start Date will be eligible for a Full Refund of the FLUG Registration and Workshop Fees.
  • 7 days or less up to 24 hours prior to the FLUG Start Date will be eligible for a 50% Refund of the Registration Fee, but NO Refund for Workshop Fees.
  • 24 hours or less prior to the FLUG Start Date will NOT be eligible for Refund of the Registration or Workshop Fees.

If the FLUG Conference (or) paid Workshop(s) is cancelled for any reason, Attendees of that Conference (or) paid Workshop(s) will be Fully Refunded.

All Attendees registered, regardless of payment option, must adhere to the Cancellation Policy, if they will NOT be attending the conference.

No-Show Attendees choosing the “Pay-at-Door” or “Pay-By-Check” payment options who DO NOT adhere to the Cancellation Policy of this conference will be billed in Full for the Registration Fees and Registered Workshop Fees. The Attendee’s Company will be contacted for billing purposes.

For any refund questions, please contact the FLUG treasurer, Ed Wolfson at: Ed.Wolfson@hdrinc.com .